Privacy Policy

1. Who we are

This Privacy Policy applies to personal data processed by ivermeologist (SIA).

2. What personal data we collect

We may collect personal data you provide when you submit the contact/lead form, such as:

• Name and contact details (e.g., email and/or phone)
• Message content you choose to include
• Any information you voluntarily add in the form

We may also process technical data associated with your visit (for example, basic usage data), depending on the analytics tools used on the site.

3. How we use your personal data

• To respond to your inquiry and provide requested information
• To manage and improve our services and communication
• If analytics are enabled: to understand how the site is used and improve performance

We process personal data in accordance with applicable privacy and data protection requirements.

4. Legal basis for processing

Depending on the context, processing is based on:

• Performance of a contract or taking steps at your request before entering into a contract
• Our legitimate interests (e.g., responding to inquiries and maintaining business communications)
• Your consent, if required for specific analytics or cookie/storage settings

5. Cookies, storage, and analytics

We may use cookies or similar technologies. For storage/access to terminal equipment that is not strictly necessary for the requested service, we obtain your consent before storage/access occurs.

Legal reference: Informācijas sabiedrības pakalpojumu likums (Law on Information Society Services).

6. Sharing and recipients

We may share personal data with service providers that help us operate the website and manage inquiries (for example, hosting or support providers) under appropriate confidentiality and data protection obligations.

7. International data transfers

If personal data is transferred outside Latvia/EEA, we take steps to ensure an appropriate level of protection in line with applicable data protection requirements.

8. How long we keep your data

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, including to respond to inquiries and for record-keeping requirements.

9. Your rights

Depending on the circumstances, you may have rights to:

• Access your personal data
• Rectify inaccurate or incomplete personal data
• Request erasure, restriction, or object to processing
• Request data portability where applicable
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details in Section 1.

10. Commercial communications

If we send commercial communications, we identify who distributes them and ensure you can refuse further commercial communications.

Legal reference: Informācijas sabiedrības pakalpojumu likums (Law on Information Society Services).

11. Consumer dispute information (out-of-court)

If you are a consumer and you have a dispute, you may use out-of-court dispute resolution mechanisms available under Latvia’s framework.

Legal reference: Patērētāju ārpustiesas strīdu risinātāju likums (Law on Out-Of-Court Consumer Dispute Resolution Bodies) and Patērētāju tiesību aizsardzības likums (Consumer Rights Protection Law).